Responsible Gaming at
1111beta

1111beta enforces a strict minimum age requirement of 18 years for all players. This is not merely a policy statement — it is a technical and procedural commitment built into every stage of the account creation and activation process. No player may deposit real money, place a bet, or access any live casino game on 1111beta without first passing our age and identity verification process.

During registration, players are required to confirm that they are 18 years of age or older. Following initial registration, our compliance team reviews each account and may request supporting documentation before full account activation. Acceptable identity documents include a Bangladesh National ID card, a valid passport, or a government-issued driving licence. If any document submission indicates that a player is under 18, the account is immediately suspended and any deposits are returned in full.

Parents and guardians in Bangladesh who are concerned about underage access to gambling websites are strongly advised to install appropriate parental-control or content-filtering software on shared devices. If you suspect that a minor has registered on 1111beta using false information, please contact our support team immediately at support@1111beta.

Gambling at 1111beta is designed to be an enjoyable, recreational activity. For the vast majority of players, it remains exactly that. However, for a small number of people, gambling can escalate from entertainment into a compulsion that causes genuine financial, emotional, and social harm. Recognising the early warning signs is the most important step toward getting help.

The following checklist contains common indicators of problem gambling behaviour. If you recognise several of these patterns in yourself or in someone you care about, we encourage you to reach out to our support team or to one of the external help resources listed in this page.

• Spending more time or money on gambling than you originally intended.
• Chasing losses — continuing to gamble to try to win back money you have already lost.
• Borrowing money or selling possessions to fund gambling activity.
• Feeling irritable, anxious, or restless when you try to cut down or stop gambling.
• Hiding your gambling activity from family members or close friends.
• Neglecting work, studies, family responsibilities, or personal health because of gambling.
• Gambling as an escape from stress, depression, anxiety, or other personal problems.
• Making repeated unsuccessful attempts to control, reduce, or stop your gambling.

One of the most effective ways to maintain control over your gambling spend is to set a firm deposit limit before you start playing. 1111beta provides every registered player with a full suite of financial controls accessible directly from their account settings panel.

Reducing an existing limit takes effect immediately. Requesting an increase is subject to a mandatory 48-hour review period — this cooling-off window is intentional and cannot be shortened. It is designed to prevent impulsive decisions made during a losing streak from undermining the protection you set for yourself.

All deposit and loss limits apply across every payment channel supported on 1111beta, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. There is no way to circumvent an active limit by switching payment methods.

Sometimes a player needs a short break without committing to a full self-exclusion. The 1111beta Time-Out feature allows you to temporarily suspend your account for a defined period — ranging from 24 hours to 6 weeks — without permanently closing it.

During a time-out period, the following restrictions apply automatically and cannot be overridden:

• You cannot log in to your 1111beta account.
• All pending bonus offers and promotions are paused.
• Marketing emails and SMS notifications are suspended for the duration of the time-out.
• Any scheduled recurring deposits are cancelled.

At the end of your selected time-out period, your account is automatically reactivated. If you decide during your time-out that you need a longer break, you may contact our support team to convert your time-out into a longer self-exclusion. This upgrade can be requested at any point during the time-out and will take effect within one hour of your request being confirmed.

To activate a time-out, navigate to Account Settings → Responsible Gaming → Take a Break and choose your preferred duration. The change is applied immediately — you will be logged out of all active sessions as soon as you confirm the request.

Self-exclusion is the most powerful account protection tool available on 1111beta. When you self-exclude, your account is fully locked for the duration of the chosen exclusion period, and you will not be able to reactivate it under any circumstances until that period has expired — or permanently, if you choose a permanent exclusion.

Self-exclusion options available on 1111beta:

How to activate self-exclusion on 1111beta:

• 1
  Log in to your account Access your 1111beta account from the login page and navigate to your Account Settings panel.
• 2
  Go to Responsible Gaming Select the "Responsible Gaming" tab within Account Settings and choose "Self-Exclusion" from the list of available tools.
• 3
  Choose your exclusion period Select 30 days, 3 months, 6 months, or permanent exclusion. Read the confirmation notice carefully before proceeding.
• 4
  Confirm the request Click "Confirm Self-Exclusion". Your account will be locked immediately. A confirmation email will be sent to your registered address.
• 5
  Alternatively, contact support If you are unable to access your account settings, our 24/7 support team can apply a self-exclusion on your behalf within one hour of your request.

1111beta takes the protection of vulnerable players — including those with gambling addiction, financial hardship, mental health challenges, or who are in recovery from substance dependency — extremely seriously. Our responsible gaming monitoring system continuously analyses account activity for behavioural patterns that may indicate a player is in distress.

Where our system or support team identifies potential problem gambling indicators, we may take the following steps without prior notification:

• Proactive outreach: A member of our player welfare team may contact you by email to check in and share information about the responsible gaming tools available to you.
• Temporary account review: In cases where we have serious concern about a player's welfare, we reserve the right to place a temporary hold on an account pending a responsible gaming review.
• Referral to external support: Our support team can provide information about free, confidential support services available to problem gamblers in Bangladesh and internationally.
• Mandatory cooling-off: In extreme cases, we may apply a mandatory cooling-off period even without a player's explicit request, in keeping with our duty-of-care obligations.

1111beta also maintains strict controls to prevent third parties from gambling on another person's account without their knowledge or consent. If you become aware that someone is using your 1111beta account without your authorisation, please contact our support team immediately to secure your account.

If you or someone you know is struggling with gambling-related harm, professional support is available. Seeking help is a sign of strength, not weakness. The following resources can provide confidential guidance, counselling, and practical assistance:

Responsible gaming is not a checkbox for 1111beta — it is a foundational principle that shapes how we design our platform, how we communicate with players, and how we respond when a player reaches out for help. We believe that a sustainable, enjoyable gambling environment is only possible when players feel genuinely safe, respected, and empowered to make informed decisions about their play.

Our platform is built on three core responsible gaming principles:

• Transparency: We clearly display odds, return-to-player (RTP) percentages, and wagering requirements on all games and promotions. There are no hidden conditions designed to trap players into unexpected losses.
• Player Empowerment: Every responsible gaming tool on 1111beta is self-service, available instantly, and designed to be as easy to activate as it is to find. We will never discourage a player from using these tools or introduce friction to make self-exclusion harder.
• Continuous Improvement: We regularly review our responsible gaming policies in line with evolving best practices. Our team monitors industry developments, player feedback, and emerging research on problem gambling to ensure our tools remain effective and relevant for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond.

We also apply SSL encryption across all platform transactions and communications, so every interaction between you and 1111beta — whether you are depositing via bKash, checking your account balance, or submitting a responsible gaming request — is fully protected from end to end.

Gambling is at its best when it is a choice made freely, with clear information and firm personal limits in place. At 1111beta, we are committed to making sure every player in Bangladesh has everything they need to keep it that way.